Mar 23 2020

Credit one contact info #Credit #one #contact #info

Credit one contact info


Contact Us

Convenience, security, and simplicity. Star One provides you with the tools you need to manage your finances easily and worry-free.

Contact us by web or email

Appointments, wait times and lobby sign-in

Easily set up an appointment at any Star One branch.

No appointment? Now you can check wait times at your chosen Star One branch, and use our remote lobby sign-in before you arrive.

Inquire about real-estate loans

Send us or receive a secure email (Zixmail)

To send us confidential information, log on to our Secure Email Message Center.

Regular e-mail is unencrypted and not secure; sensitive information should not be sent via that channel. Messages travel across many networks before reaching their final destination, enabling prying eyes to eavesdrop on e-mail messages.

Send us a regular email

Star One Branch Locations

  • Monday, Tuesday, Thursday: 9 AM – 5 PM
  • Wednesday: 10 AM – 5 PM
  • Friday: 9 AM – 6 PM
  • Saturday (Stevens Creek, Blossom Hill and Big Basin branches only): 9 AM – 4 PM

De Anza Branch
10991 N. De Anza Blvd.
Cupertino, CA 95014

2 ATMs, east side of building/24 hours

El Camino Branch
3903 El Camino Real
Palo Alto, CA 94306

2 ATMs, north side of building/24 hours

Blossom Hill Branch
1090 Blossom Hill Rd.
San Jose, CA 95123

2 ATMs, east side of building/24 hours

Stevens Creek Branch
3136 Stevens Creek Blvd.
San Jose, CA 95117

2 ATMs, east side of building/24 hours

Enterprise Way Branch
1080 Enterprise Way, Suite 150
Sunnyvale, CA 94089

2 ATMs, west side of building/24 hours

Big Basin Branch
14411 Big Basin Way
Saratoga, CA 95070

1 ATM, 24 hours
1 ITM (Interactive Teller Machine with live remote teller 7:00 AM – 7:00 PM weekdays and 9:00 AM – 5:00 PM on weekends, plus 24-hour ATM service)

Administration Building
(ATM only, no teller or branch services)
1306 Bordeaux Drive
Sunnyvale, CA 94089

1 ATM, southeast corner of building/24 hours

Toll-free at (866) 543-5202 or (408) 543-5202

Our Shared Branch call center handles after-hours calls and can assist you with general questions and basic transactions.

Fax: (408) 543-5203
Mailing address: P.O. Box 3643
Sunnyvale, CA 94088-3643

Use our Locator to find ATMs, CO-OP ATMs (including 7-Eleven stores), and Shared Branches.

2019 Holidays—Star One branches will be closed

  • Tuesday, January 1: New Year’s Day
  • Monday, January 21: Martin Luther King Day
  • Monday, February 18: Presidents’ Day
  • Monday, May 27: Memorial Day
  • Thursday, July 4: Independence Day
  • Monday, September 2: Labor Day
  • Monday, October 14: Columbus Day
  • Monday, November 11: Veterans Day
  • Wednesday, November 27: Day before Thanksgiving
    All branches open regular hours, but Call Center closes at 6:00 pm.
  • Thursday, November 28: Thanksgiving Day
  • Friday, November 29: Thanksgiving Holiday
  • Tuesday, December 24: Day before Christmas Day
  • Wednesday, December 25: Christmas Day

Need Assistance?

Star One Phone Representative Hours

ABA/Routing Number

Rate Star One

  • Meet knowledgeable Real Estate Agents at our Branch Real Estate Days on Friday, May 17
  • Attend our upcoming free workshops: Safeguarding Kids’ Identity & Online Privacy (cancelled) and Personal Finance for College Students (May 16)
  • Our Spring newsletter is now online
  • Six years in a row! Star One ranked #1 by the Credit Union National Association
  • Our TSA Pre✔® enrollment event at Star One branches for Visa Signature Rewards cardholders is fully booked—alternate enrollment centers remain available
  • Star One’s 2018 Annual Report is now online
  • Protect your identity—bring documents to be destroyed for free to the Spring 2019 Shred Day
  • Celebrate Young Minds at Work and win an iPod Touch ®

View All News

If you are using a screen reader or other auxiliary aid and have any difficulty using this website, please call 1-866-543-5202 for assistance.

No goods or services are available from this website to non-members of Star One Credit Union. It is for informational purposes only. Any information available for non-members on this website is also available in our full-service physical locations.

© 2019 Star One Credit Union. All rights reserved.



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